#IHOP GENERAL MANAGER JOB DESCRIPTION PROFESSIONAL#

* Ensure the proper operational condition of equipment, building structure, and premises according to federal regulations and SOP. Keep inventory to a minimum with no out-of-stock items. * Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous supplies.

Ensure food is presented well and served at appropriate temperatures, within standard ticket times. * Ensure food is in compliance with SOP in the areas of specifications, recipes, plating, and garnishes. Maintain crew member appearance and uniform standards. Communicate and enforce policies on 1) sexual harassment, 2) discrimination, and 3) diversity. Assure performance appraisals and that merit increases (if applicable) are given as scheduled. Conduct ongoing coaching and administer the restaurant hourly compensation plan. Maintain turnover within acceptable limits. * Recruit, train and retain employees as defined by the current SOP and operations plan for the assigned unit. * Comply with federal, state, and local regulations that are applicable to the assigned unit. Ensure approved comment cards are in use and acted upon.

#IHOP GENERAL MANAGER JOB DESCRIPTION PROFESSIONAL#

Maintain the frequency of guest complaints within acceptable limits and handle complaints in a professional and timely manner. * Manage the restaurant floor and focus on regular contact with guests. * Execute annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for assigned unit as defined by the current Standard Operating Procedures (SOP) and current operations plan. * Implement the Craft Training program for all restaurant hourly employees to improve unit operations and the guest experience. * Develop and maintain professional functional working relationships with IHOP restaurant hourly employees, Corporate and Regional employees, and guests. The General Manager directs the operation of an assigned unit by performing the duties outlined below. The agreement marks the first major expansion of the IHOP chain outside of North America and represents the largest international development deal in the brand's history.ДЄlshaya is now looking for those individualsВ who are highly motivated, ambitious, and results-oriented that can help in launching IHOP in the Middle East.Г‚ You are the missing ingredient in our recipe for success. Alshaya Co., WLL has signed a multi-restaurant franchise agreement with IHOP for the development of 40 new IHOP Restaurants in Kuwait, Saudi Arabia, Jordan, Lebanon, Qatar, the United Arab Emirates, Oman, Bahrain and Egypt. As of March 31, 2011, there were 1,513 IHOP restaurants in 50 states and the District of Columbia, as well as in Canada, Guatemala, Mexico, Puerto Rico and the U.S. IHOP offers its guests an affordable, everyday dining experience with warm and friendly service. Good knowledge of different business functions.For 53 years, the IHOP family restaurant chain has served its world famous pancakes and a wide variety of breakfast, lunch and dinner items that are loved by people of all ages.Degree in business management or a masters in business administration.Generating reports and giving presentations.Researching and identifying growth opportunities.Analyzing accounting and financial data.Evaluating performance and productivity.Developing and implementing growth strategies.The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.

Ihop general manager job description